See also:
- 1stCo Business Development - Custom training solutions in customer service.
- Belding Skills Development Corp. - Provides seminars and workshops on the topic. List of services, newsletter and contacts.
- Ceres Innovations Inc. - The CERES model places employees at the center of customer relations within the company
- Communication Strategy Consultants - Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
- Corporate Dynamics, Inc. - Training and consulting solutions for customer service, sales, and management related issues.
- Craig Speaks - Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
- Customer Focus, Inc. - On-site customer service training for service representatives.
- Customer Service Review, Inc. - Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
- Customer Service University - Provides customer service videos and training programs. Includes online ordering and contacts.
- CustomNet Services - Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
- Dionco Inc. - A retail consulting firm specializing in retail selling skills and customer service skills.
- Glasstap Training Services - Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
- Impact Learning Systems - Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
- Interaction Metrics - Customer service audit specialists.
- Jones Associates - Specializes in researching, preparing and delivering training programs
- Learning Curve - Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
- Learning Journey, Inc. - Solutions to help increase employee morale and give better customer service through communication and corporate culture.
- LMR Associates - Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, managment, and staff across the public, private and individuals sectors. Company profile and contacts.
- M2S2 Communications - Provides services focused on the telephony industry. Profile, events and contact information.
- Measure-X - Customer service and retention training and measurement. Includes testimonials and services.
- Power Train - Providing off the shelf and custom-designed training packages on the topic. Profile and contact information.
- Professional Edge - Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.
- Progressive Image - Customer service skills, coaching and executive training. Includes testimonials and events.
- Service Quality Institute - Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
- Sterling Consulting Group, Inc. - Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
- SunShower Learning - Video-based training program to inspire positive attitudes in front-line customer service employees.
- Telephone Doctor - Customer service and telephone skills training company.
- Telephone Doctor - Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
- The WOW Class - Client service training programs.
- Tooty Inc. - Customer service and sales strategy evaluating, developing, training and monitoring.